Refund Policies

Warranty of Goods

INDUSTRIAL EQUIPMENT ONLINE is committed to the protection of the environment and endeavours to provide the most appropriate and effective environment protection products available. It is the responsibility of the user to ensure compatibility of products supplied by INDUSTRIAL EQUIPMENT ONLINE and the substances they are using on their site. Since INDUSTRIAL EQUIPMENT ONLINE has no control over the installation, maintenance and/or application of these products they carry no warranty express or implied.

If any product supplied by INDUSTRIAL EQUIPMENT ONLINE is proved to be defective upon receipt of goods, contact INDUSTRIAL EQUIPMENT ONLINE immediately. Defective goods will be replaced or a credit note issued. Prior approval must be obtained from INDUSTRIAL EQUIPMENT ONLINE before returning goods. Any claim for incorrect shipment, faulty or damaged goods on delivery, must be made within two working days of receipt of goods. Goods returned must be in their original packaging.

All sales are final upon receipt of goods.